Terms of Service

We provide growth systems and implementation for service-based businesses. This may include (depending on the package/proposal you select): Search & Visibility, Paid Acquisition, Messaging & Conversion, Brand & Content, Digital Infrastructure, and Automation & AI Systems.

If you purchased a specific plan (ex: the 90-Day Kickstarter Plan), the goal, scope, and benchmarks are defined in that plan and your onboarding email.

To deliver effectively, we may require access to relevant assets such as: website/CMS, hosting, domains/DNS, analytics, ad accounts, Google Business Profile, CRM, scheduling tools, social accounts, and any other systems required for implementation.

Once payment is completed, we will send onboarding instructions to provide secure access. You agree to provide:

• Timely access to required systems
• Timely approvals for creative, copy, and technical changes
• Accurate business information (NAP, service areas, offerings, pricing, brand positioning)
• A primary point of contact for decisions

Delays in access, approvals, or required inputs may shift timelines and pause performance progress.

If agreed benchmarks aren’t met, you don’t keep paying while we keep working.

For recurring projects, benchmarks are defined before anything begins. If progress stalls or targets aren’t reached within the agreed window, billing is paused — and execution continues until the objective is met.

You work directly with the strategist designing your growth structure. Execution is supported by a lean creative team.

If we don’t fulfill the agreed benchmarks, we will stop your billing period until we have reached that goal.

Before work begins, benchmarks are defined. If the agreed benchmarks aren’t met within the proposed timeframe, billing is paused — and execution continues until the objective is met (as long as required access and approvals remain in place).

This assumes required access and required approvals remain in place.

If exclusivity is included in your package/proposal, then during our collaboration, we commit to not serving any other businesses from your industry in your target city/area.

Exclusivity applies only to the defined industry + defined geographic area, and only for the duration of the active engagement. It does not apply to adjacent industries, different cities/regions, or past/future engagements outside your active period.

You agree to pay the fees stated in your invoice/proposal.

Some services require third-party tools and platforms (ad spend, hosting, domains, software subscriptions, CRM platforms, etc.). Unless explicitly stated otherwise, these costs are paid by the client directly and are not included in our service fees.

After agreement and signing (or written acceptance), you will receive an invoice with the above-mentioned price. Payment possible via:

• Bank transfer
• PayPal / Apple Pay
• All major credit cards
• Cryptocurrencies

Within 24 hours after payment receipt, you will receive an onboarding email with all further steps.

Timelines begin once payment is received and required access is provided.

We take reasonable care and professional diligence in all strategy, implementation, and system changes performed under this agreement. However, certain outcomes and platform behavior are outside our control.

You acknowledge and agree that:

• Platform & policy dependency: Search engines, ad platforms, and third-party tools can change algorithms, policies, UI, or enforcement without notice. We are not liable for impacts caused by such changes.
• Third-party systems: We are not responsible for outages, account restrictions, suspensions, tracking discrepancies, or performance limitations caused by third-party platforms (Google, Meta, hosting providers, CRM vendors, etc.).
• Client-controlled variables: Results can be materially affected by factors outside our control, including pricing, offer quality, sales responsiveness, fulfillment capacity, reputation, competitive intensity, seasonality, and your speed of approvals/access.
• Implementation safeguards: We will not intentionally deploy changes designed to harm your business. We use best practices to reduce risk, but you accept that marketing and technical implementation carry inherent uncertainty.
• Indirect damages: To the maximum extent permitted by law, we are not liable for indirect or consequential damages (lost profits, lost revenue, business interruption, or reputational loss) arising from or related to the services.
• Liability cap: If liability is found, our total liability is limited to the amount you paid us for the services in the 30 days preceding the event giving rise to the claim (or the total fees paid for the specific one-time project, if applicable).

Nothing in this section limits liability where it cannot be limited under applicable law.